1 / INSTALLATION & REMOVAL
How do I apply my false nails?
In a sentence, you must first prepare your natural nails by pushing back your cuticles, polishing and degreasing your nail plate before placing the gel pads on your nails and then pressing the capsules into them.
How do I remove my false nails?
Removal can be done at any time using the flat side of the small stick included in the kit.
The pointed side of the stick will then allow you to remove the gel pads stuck to the capsule or your nails.
Removal is simple, quick and painless.
How long does a pose last?
The ultra-adhesive gel pads included in each box purchased are designed to hold the application for an average of 5-7 days.
You don't have to wait for them to come off on their own.
It is entirely possible to remove your false nails at any time using the stick included in the kit.
According to our users, the duration of an installation can go up to 1-2 weeks but we recommend that you do not keep them for more than 10 days in a row as a precaution to avoid water infiltration.
For an extended period, between 1 and 3 weeks, opt for our liquid glue.
2 / USE FALSE NAILS
How many times can I reuse my false nails?
Marion Nails France false nails are infinitely reusable.
Just remember to remove the gel pad residues or the remains of glue after each removal with your little wooden stick to make the capsules look like new.
Then store your false nails in their box so as not to lose them.
What should I do when I run out of gel pads?
If you have used all the gel pads offered in your false nail kit, you can buy gel pad packs sold separately in the glue and gel pads section of our menu.
Is the pose water resistant?
Yes ! The installation is resistant to cold AND hot water.
You can wash your hands, shower, bathe without problem.
However, it is recommended to wait a few hours after each application before making first contact with water.
After that, you can spend whole days at the pool without worrying!
How do I find my size?
Every woman is different, and so are their nails!
But don't panic: in each set, we provide you with 24 nails of different sizes to suit all finger shapes.
All sizes are already included in each kit.
When you receive your false nails, before proceeding with the installation, you will have to superimpose each capsule on your fingers to find the perfect capsule size for each of your fingers.
TIP: Once you find them, write down the size number of the capsules somewhere so you can find them next time without having to try them again.
Can false nails be applied to bitten nails?
Yes ! As evidenced by numerous testimonials from users with bitten nails, it is completely possible to use our false nails on bitten nails.
We recommend short models.
It is also advisable to cut the gel pads before sticking them on if your nail base is very small to prevent the gel pad from protruding too much from the nail.
From what age can you wear reusable false nails?
There is no age limit as unlike liquid glue, gel pads do not damage your natural nails and are not dangerous.
You only need your nail base to be sufficient to stick the gel pads to it.
Do poses damage our natural nails?
The gel pads are completely harmless and do not alter the nail plate, even after long poses and multiple uses.
However, be careful not to polish the surface of your nails too hard or for too long as this may eventually weaken your nails by making them thinner.
If you have to apply nails very frequently, we advise you to skip the polishing stage some times and only degrease your natural nails.
Can I file or trim my false nails without damaging them?
Yes ! We also provide you with a file in each kit for this purpose.
Are false nails comfortable to wear?
Yes ! If they are well placed, you will not feel them at all.
Of course, if this is your first time wearing long false nails, it will take a few days to get used to them.
If you ever feel uncomfortable pressure, it means that your nail plate is particularly flat and you will need to overlap 2 gel pads to create volume and reduce the compression between the capsule and the nail.
3 / QUESTIONS ABOUT THE PRODUCT
What is the difference between reusable false nails and false nails applied in a salon?
Reusable false nails, or press on nails, have the advantage of giving you great flexibility of use.
You can decide to wear them and take them off whenever you want.
There's no commitment, which is handy if you can't - or won't - wear fake nails all the time or just like to switch up your style.
They also have the advantage of not damaging your natural nails unlike certain gel or resin applications.
What is the difference between gel pads and liquid glue?
The gel pads offer an average hold of 5 to 7 days on average versus 1 to 3 weeks on average with our liquid glue with brush.
Gel pads allow infinite reuse of the capsules because they do not leave residue on the capsules unlike liquid glue which can leave traces of solidified glue that are very difficult to remove.
The liquid glue therefore has the only advantage of offering a more solid and durable fixation.
What's included in a box of false nails?
For each false nail kit purchased, you receive:
- 24 false nails
- 24 gel pads
-1 boxwood stick
-1 mini file
-1 storage box
Are your products vegan / cruelty-free?
Yes ! Marion Nails opposes cruelty towards our animal friends. None of our products are tested on animals.
4 / DELIVERY & ORDER
How long will it take for me to receive my package?
Orders ship within 24-48 hours after purchase.
Once shipped, delivery lasts:
- 5-10 working days in mainland France
- 7-14 working days in Belgium, Switzerland and Canada
- 10-20 working days in the French Overseas Territories
Do you live in another country?
Please contact our customer service for country-specific lead times.
How can I track my order?
Once your package has been shipped, you will receive an email containing your tracking number.
You can track your package directly on the tracking sites of our local delivery partners: La Poste, Bpost, Swiss Post, Royal Mail and others.
I entered the wrong address during my purchase, can I change it?
Do not panic ! If your package has not yet been dispatched, we can change your address.
All you have to do is send the correct address to our customer service by email to email@example.com, specifying your order number and your full name.
If your package has already been shipped, unfortunately we will no longer be able to make changes and you will have to contact your local post office directly.
Which countries do you deliver to?
Marion Nails France delivers worldwide.
Shipping costs are free for purchases over €50 to all destinations.
If your country is not available at checkout, you can contact us to ensure that delivery to your country is possible.
How to use the buy 2 = 1 free offer?
This offer is only available at certain times of the year.
To use it, add your 3 favorite kits to your basket and the cheapest of them will automatically drop to 0 euros.
This offer is applicable to all our false nail models.
5 / CANCELLATIONS, RETURNS & EXCHANGES
Can I cancel my order?
Have you changed your mind ?
No problem !
You can cancel your order before it is processed and shipped, by filling out the form in the contact section or by contacting our customer service at contact@marion-nails-france.
Don't forget to specify your order number.
PLEASE NOTE: after receipt of the e-mail informing you that your order has been shipped, no modification or cancellation of the order will be possible.
Can I exchange or return one or more items from my order?
Yes ! Everyone has the right to change their mind.
You can exchange or return your items within 14 days of receipt of your order, as long as they are not used.
For more information, refer to our Returns and Refunds Policy.
6 / CUSTOMER SERVICE
How to contact us ?
You have a question ?
Our customer service team is here to help or advise you!
There are several ways to contact us:
-by e-mail: firstname.lastname@example.org
-by filling out the form in the contact section
Note: if your message concerns an order, specify your order number.
7 / PARTNERSHIPS & RESALE
I have a store and would like to resell your products, is this possible?
It's entirely possible.
If you are a reseller, simply send us your request by sending us an e-mail with as much detail as possible to the address email@example.com
Our wholesale prices are calculated based on the desired volume.
Do you accept partnerships?
We are open to collaborations and partnerships of all types with influencers or companies.
Simply send us your project proposal by sending us an e-mail to firstname.lastname@example.org.